As an Amazon Job Customer Service Associate, your primary goal is to prevent problems, resolve inquiries, and ensure customer satisfaction. You’ll be the first point of contact, addressing customer requests via phone, chat, or email. These requests may range from questions about orders and products to issues related to payments or website navigation. Using a variety of tools, you’ll efficiently research, navigate, and provide solutions while maintaining clear and effective communication with customers.
Amazon Remote Customer Service Associate Job Details
| Name of Category | Job Details |
|---|---|
| Experience | Fresh |
| Gender | Both |
| Department | Virtual Customer Service Associate |
| Total Post | |
| Application Process | Online |
| Industry | Amazon |
| Employment | Full Time |
Company Details
| Job Title | Company | Post | Sallary |
|---|---|---|---|
| Amazon Remote Customer Service Associate | Amazon | ||
| Location | Maharashtra, Tier B City limits only. (Nagpur, Nashik, Solapur, Kolapur, Sangli are eligible for this opportunity). |
(BPSC) Official Notice PDF:
(BPSC) Official Vacancy PDF:
Job Qualification
- Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in English (both written and oral fluency)
- The availability to work varying shifts from Monday to Sunday within the operating hours
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
- You’ll need a quiet, distraction free work space (dedicated office space with a desk and chair)
- From a technical perspective, a minimum broadband connection of 100MB download speed and 20MB upload speed using a hard-wire ethernet internet connection (no WIFI).
What benefits
- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle benefits and retail discounts through our Amazon Extras program
- Expert training and ongoing opportunities to learn more and develop your skills
